Privacy Policy

1. Introduction

This policy outlines Quantum Flash’s (“we,” “us,” or “our”) approach to handling privacy for our website (“Website”) and our products and services (the “Services”). Protecting your privacy and keeping your information confidential are core values in our operations.

Our Website and Services may contain links to third-party sites and services, but we are not responsible for their privacy practices. We encourage reviewing their privacy policies before use.

All data we collect in connection with our Services is handled with strict confidentiality. We utilize advanced technical, security, and organizational measures to safeguard Personal Data (defined below) against unauthorized access, accidental loss, destruction, theft, or disclosure.

When providing your information through our website, you may be asked for personal details, such as name, email, phone number, date of birth, and identification data. This information may be used for identity verification, information management, technical support, and fulfilling contractual and legal obligations. With your consent, we may send updates on products and services via SMS, email, and similar channels. You have options to adjust notification preferences and unsubscribe from specific communications.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

2. Website: Visitors and Users

2.1 General

This section clarifies how data is collected from Website visitors (“Visitors”), users (“Users”), and business partners (collectively “Partners”). Personal Data includes details like IP address, contact information, and other identifiers, in line with data protection laws.

2.2 Collection and Use

By accessing the Website, you agree to the collection and use of your Personal Data. If you disagree, we advise against visiting the Website. We may gather data through page views, IP tracking, and cookies, as well as from information you voluntarily provide.

2.3 Purpose of Processing Personal Data

We process Personal Data to enhance, understand, and customize the Website and Services, for purposes such as accuracy, support, and fulfilling contractual obligations. Processing is based on consent or legal grounds.

Below are key reasons and legal bases for processing Personal Data:

Purpose	Legal Basis
Account registration	Your consent; fulfilling contract obligations
Service provision	Fulfilling contract obligations
Operational updates	Fulfilling contract obligations
Support and responding to inquiries	Legitimate interests or contract performance
Customized Services, advertising, marketing	Legitimate interests or consent
New Services development	Consent and legitimate interests
Marketing communications	Consent
Campaign analysis	Legitimate interests or consent
Service support activities	Legitimate interests or contract performance
Statistical analysis	Legitimate interests
Protection of rights and interests	Legitimate interests or legal obligations

2.4 Sharing Personal Data

We may share your data with vendors, Partners, and contractors. For those in the European Data Region, processing complies with GDPR and relevant Data Protection Laws.

3. Partners

3.1 General

We process specific data types to support Services and collaborate with Partners. Partners manage their own data, with secure access provided to us as needed.

3.2 Processing of Personal Data

We rely on Partner consent or legitimate interests for processing. Aggregated data may be created for development purposes.

3.3 Controller/Processor

We act as either a Controller or Processor based on the data type:

Visitor/User data: Controller
Partner data: Processor

All data is securely stored, adhering to stringent security standards with physical, technical, and organizational protections.

3.4 Third-Party Data Protection

If processing Personal Data on third-party platforms:

We act as a Processor
Follow third-party instructions
Ensure secure processing
Notify of data breaches
Refrain from subcontracting without consent
Restrict processing outside the EEA without consent

Consent for electronic marketing is required, with options to unsubscribe.

4. Security

We have administrative, organizational, and technical safeguards to protect Personal Data from unauthorized access, disclosure, or damage. When data is shared with third parties, we ensure that similar data protection standards are in place. Despite these protections, complete immunity from breaches is not guaranteed, and Users accept these risks.

5. Cookies

Our Cookie Policy provides details on the types of cookies and tracking technologies used, the purposes for their use, and how to manage your cookie preferences.

6. Links to Other Sites

The Website may include links to external sites beyond our control. We do not bear responsibility for these sites’ content or privacy practices, and we advise reviewing their privacy policies before providing any Personal Data.

7. Retention and Deletion

Personal Data is retained only as long as necessary. Account holders are responsible for timely data deletion. Upon account or partnership termination, data is deleted per legal requirements and our policies.

Withdrawing consent for Personal Data processing may restrict access to certain Services, with no claims regarding availability.

8. Your Rights

8.1 Right of Access

Confirm whether Personal Data is being processed, access data, and understand processing purposes and rights.

8.2 Right to Rectification

Correct inaccurate Personal Data and complete incomplete data.

8.3 Right to Erasure

Request deletion of Personal Data in specific cases.

8.4 Right to Restrict Processing

Request restriction of processing under specific conditions.

8.5 Right to Data Portability

Receive data in a structured format or transfer to another controller.

8.6 Right to Object

Object to processing based on legitimate interests or for marketing purposes.

8.7 Right to Withdraw Consent

Withdraw consent for processing at any time.

9. Advertising and Marketing Materials

Consent is obtained to use your Personal Data for advertising and marketing. You may withdraw this consent by sending a written notice to the provided email.

10. Acceptance of this Policy

By using the Website and Services, you acknowledge and agree to this Policy. If you disagree, please refrain from using the platform. We may update this Policy, and continued use signifies acceptance of any changes.

11. Legal Obligation to Disclose Personal Data

We may disclose Personal Data if we believe it’s necessary to establish identity, initiate legal proceedings, or as required by law.

12. Data Protection Officer

For privacy-related inquiries, our designated Data Protection Officer is available at info@quantumflash.pro.